|Category||No. of days (after delivery)|
|Fashion items||7 days|
|Non- fashion items||07 days|
- Opened & used cosmetic items
- Items found with traces of wear & tear
- Electronics under warranty: In case the buyer receives the product in decent condition with no damage, but encounters problems with it after 7 days, please contact the brand of the electronic product directly
- Non-damaged, non-defective electronics with broken seals/tampered bar codes.
- Item was damaged or defective
- Wrong item was sent by the seller (Please note that the product image as seen on the website/app may or may not be an exact representation of the product shipped to you)
- Wrong size/specifications
- Item was damaged during shipping
- If you want to return a product, feel free to reach out to our customer support team by shooting a mail at firstname.lastname@example.org or call us on +8801304022454
- You will be required to send images of the return order, especially if the product to be returned is a damaged/defective
- The item will be picked up 1-2 working days after the return request has been approved.
- Refunds will be processed 2 working days after the seller has received the return product.
You can currently pay in BDT only
To make a payment , Click on Cart > “Continue” > Select or input delivery address > Select Payment method and complete payment
Once the order has been placed, you may not change your payment method
We offer the following payment methods :
- Cash on Delivery (COD)
- Visa, Master, Amex, Mobile Banking
For more details on each payment method, contact us
- City Bank (Amex Only)
- Eastern Bank
- Brac Bank
- Dutch Bangla Bank
- Southeast Bank
- Standard Bank
- Mutual Trust Bank
- Prime Bank
- One Bank
- Jamuna Bank
- NRB Bank
- Premier Bank
- Meghna Bank
- United Commercial Bank
- NRBC Bank
- Bank Asia
- Al-arafah Islami Bank
- Dhaka Bank
- Trust Bank
- Lankabangla Bank
We do not retain your credit card information after your order is completed; it is submitted directly to our payment gateway partners for payment processing.
Please be assured that every credit card transactionoccurs within a secure environment.
Shipping and delivery
You will receive your order in 7 working days after you have received the order confirmation email
If you are not available at the time of your delivery attempt, don’t worry, our courier partner will surely try to re-deliver to you at another time.